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Privacy Policy
Privacy Policy
At Mercator Travel & Tourism, we prioritize your privacy and implement the highest standards of consumer protection to safeguard your data. We never sell or rent your personal information to third parties. As a customer, you have full control over your travel planning and personal information. Earning and retaining your trust is a responsibility we take seriously.
Our privacy policy ensures transparency and provides a comprehensive understanding of how we collect and use your information. You remain in control of the personal information you share with us. We encourage you to review this policy and familiarize yourself with its details. By using the Mercator Travel & Tourism website, you agree to the terms outlined in this policy.
If you share your personal information with us, we create a database record to enhance your experience. When booking on our website, downloading materials, or conducting any transaction, you allow us to collect necessary information to provide the requested service. This information may be shared with service partners to facilitate your travel-related requests, but these partners will not store or utilize your data beyond fulfilling your request. We use cookies to improve your browsing experience. You may remove these cookies at any time. We may contact you about products and services that match your interests unless you opt out of such communications. Your continued use of the Mercator Travel & Tourism website signifies your acceptance of any future changes to this Privacy Policy. We recommend bookmarking this page and reviewing it periodically to stay informed about updates.
When do we collect data?
We collect data about you from various sources, including:
- When you purchase products or services through our website or directly from us.
- When you subscribe to our services.
- When you communicate with our customer service team.
- Through explicit methods, such as participating in competitions or completing surveys.
- Through implicit methods, such as analyzing frequently visited pages and using cookies.
The data collected in these instances may include personal information.
What do we do with your personal information?
When you make a purchase, we collect the information needed to process your transaction, fulfil your order, and provide the expected services. This may include your name, address, phone number, email address, and payment details. We only share personal data with third parties when it is necessary to complete your transaction. In permitted instances, we may share your data with group members, professional advisers bound by confidentiality agreements, or when legally required.
By subscribing to our services, you consent to receive our e-newsletter and special offers tailored to your interests.
We do not store, sell, share, rent, or lease credit/debit card details or personally identifiable information to third parties. We also avoid sharing such information with third parties.
We do not engage in business with OFAC and sanctioned countries.
Cookies:
Cookies are small files sent to your browser and stored on your computer’s hard drive. They store a unique identifying code when you register on our website, enabling convenient returns without re-entering your email address. We do not store passwords or other sensitive information in cookies. Third-party advertisers may place their cookies on your browser, as explained below.
Third-Party Advertising/Websites:
Our website displays advertisements delivered by our advertising partner. These partners use information about your visit, such as the number of times you view an ad, to serve relevant advertisements. Your personal information, including your name and address, remains confidential and is not shared with advertisers. If you click on links leading to third-party websites, their privacy policies will apply. We encourage you to review them. Mercator Travel & Tourism does not control third-party cookies or features.
Protecting Your Login Details:
To safeguard your information, keep your login credentials private. When accessing your account on public or shared devices, always log out after your session. Notify us immediately if you suspect unauthorized account access or detect a security breach.
Children's Privacy:
Mercator Travel & Tourism does not sell services to children or knowingly collect information from individuals under 18. If we discover that a minor has submitted personal information, we will inform them of their ineligibility and promptly delete their data.
Contact Us:
If you have questions about this policy or believe a privacy breach has occurred, please contact us through our website at https://mercator-travel.com/.
Changes to the Mercator Travel & Tourism Privacy Policy:
We periodically review and amend this policy. Significant changes will be announced prominently on our website or via email. You will have the option to agree or decline the revised use of your information.