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Privacy Policy
Privacy Policy
At Mercator Travel & Tourism, we prioritize the privacy of our customers and ensure that the highest standards of consumer protection are implemented to safeguard their data. We never sell or rent our customers’ personal information to third parties. As a customer of Mercator Travel & Tourism, you have control over your travel planning and personal information. Earning and retaining your trust is a responsibility we take seriously.
Our privacy policy is designed to meet your expectations and provide you with a comprehensive understanding of our information collection and usage practices. You have full confidence that you have ultimate control over the personal information you provide to Mercator Travel & Tourism. We encourage you to review our Privacy Policy and familiarize yourself with it. When using the Mercator Travel & Tourism website:
- If you disclose your personal information to us, we may create a database record about you.
- When booking on our website, downloading materials, or conducting any transaction, you allow us to collect the necessary information to provide you with the requested service. This information may be disclosed to service partners (including third parties) to facilitate your travel-related requests. However, these third parties will not store or utilize your information.
- We use cookies on your browser unless you remove them.
- We may contact you with information about products and services that may be of interest to you unless you have opted out of receiving such communications.
- Your continued use of the Mercator Travel & Tourism website indicates your agreement with any future changes to the Mercator Travel & Tourism Privacy Policy.
Please note that we periodically review our Privacy Policy and may make changes as necessary. It is recommended to bookmark this page and periodically review it to ensure you have the most up-to-date version.
When do we collect data?
- We collect data about you from various sources, including:
- When you make purchases of products or services through our website or directly from us.
- When you subscribe to our services.
- When you communicate with our customer service representatives.
- Through explicit data capture measures, such as participating in competitions or completing surveys.
- Through implicit data capture measures, such as analysing which pages you visit most frequently and through the use of cookies.
In any of the aforementioned cases, the data we collect may include personal information.
What do we do with your personal information?
When you purchase through our website, we collect the necessary information to process your transaction, fulfil your order, and provide the expected services. This may include your name, address, phone number, email address, and credit card details. We only disclose personal data to third parties if it is necessary to complete your transaction, and we will not do so without your express consent. However, there are certain permitted instances where we may share your data, such as with members of our group, professional advisers bound by confidentiality agreements, or when legally obligated to do so.
By subscribing to our services, you give consent to receive our e-newsletter and information about special offers that may be of interest to you.
We do not store, sell, share, rent, or lease any credit/debit card details or personally identifiable information to third parties. We also do not share debit/credit card details with third parties.
We do not engage in trade or provide services to OFAC and sanctioned countries.
Once again, we never sell or rent our customers’ personal information to third parties.
Cookies:
Cookies are small files that are sent to your browser and stored on your computer’s hard drive. When you register on the Mercator Travel & Tourism website, a unique identifying code is stored in the cookie, allowing you to conveniently return to the site without having to enter your email address every time. We do not store your password or any other information in the cookie, nor do we use it for any other purposes. Our third-party advertisers may place their own cookies on your browser, as explained in the Third-Party Advertising section.
Third-Party Advertising/Websites:
The advertisements displayed on the Mercator Travel & Tourism website are delivered by our website advertising partner on our behalf. Information about your visit, such as the number of times you view an ad, is used for serving relevant advertisements. It’s important to note that your personal information, including your name and address, is never shared with third-party advertisers. Only you can provide them with your personal information.
When you click on a link that takes you to a third-party website, our Privacy Policy no longer applies. We encourage you to carefully review the Privacy Policies of these other websites. Mercator Travel & Tourism does not have control over the cookies or other features used by third parties. The information and practices of these advertisers are not covered by our Privacy Policy. Please be aware that these third parties may contact you to obtain additional information required for fulfilling your travel reservation.
Protecting Your Login Details:
To safeguard your personal information, it’s important to never disclose your login password or account information to anyone. When logging in as a member on Mercator Travel & Tourism, especially on someone else’s computer or public Internet terminals, remember to always log out at the end of your session. Your cooperation helps us in protecting the privacy of your personal information. Mercator Travel & Tourism cannot be held responsible for security breaches caused by third-party access to your information if you fail to keep your personal information private. If you notice any unauthorized use of your account or detect a breach of security, please notify us immediately.
Children's Privacy:
Mercator Travel & Tourism does not sell travel or other services to children and does not knowingly collect information from individuals under the age of 18. If we become aware that a minor is attempting to submit personal information, we will inform them that they are ineligible to do so and promptly remove the information from our records.
Contact Us:
If you have any queries regarding our Privacy Policy or if you believe a privacy breach has occurred, please submit your concerns through our website at https://mercator-travel.com/.
Changes to the Mercator Travel & Tourism Privacy Policy:
Mercator Travel & Tourism reserves the right to make amendments to this Privacy Policy periodically. If there are any significant changes made in how your personal information is used, we will notify you by prominently posting an announcement on our web pages or by sending you an email. You will have the option to choose whether or not you agree to the revised use of your information.